Yeah procedurally its vague. In my mind it means that soft or hard moves can come through this NPC. Like a soft move on a missed assess, might be NPC hacker chiming in saying he sees some nice paydata that he’s going to go poke. If they leave it be, maybe inadvertently he triggers an extra alarm.
This makes the NPC hacker kind of a net loss though. Maybe its best just to use “Hit the Street” every time they need the hacker NPC’s help, then just follow the move.