It’s still a people issue. These are the same kinds of problems I deal with at work. I mean how many times should I have to tell someone how to use CTRL+C & CTRL+V. I shouldn’t have to train someone how to use google to search for something. I’m not the google dept.
They fall back on all sorts of bullshit excuses, but ultimately it’s because they are so caught up in their own shit they don’t feel it’s necessary to pay attention.